Booking is easy! You can reserve online 24/7 through our website: Click here to book now! Just select your date, time, and items, and we’ll handle the rest. Prefer to book over the phone? Give us a call—we’re happy to help!

We recommend booking as early as possible, especially for weekends, holidays, school events, and popular party dates. Some items book out weeks in advance. Last-minute bookings are always welcome when availability allows.

We accept all major credit cards and cash (please have exact change, as our drivers do not carry cash).
You can also use Backyard Bouncehouse Gift Cards or apply BB Bucks—our customer loyalty points—to your order. These can be earned through select promotions and returned credits.

We require a deposit to secure your booking, which goes toward your final balance. This deposit is non-refundable, but we understand plans can change.
If you cancel 7 or more days in advance, we’ll credit your deposit toward a future booking—valid for 6 months from your original event date.
Cancellations made with less than 7 days’ notice will forfeit the deposit.
If we need to cancel due to severe weather or an emergency before delivery, you’ll receive a full credit for future use.

Absolutely! We love partnering with schools, churches, and community organizations. For special pricing on bulk rentals, contact us or email service@backyardbouncehouse.com. You can also call us at 346-444-9098—we’d love to help you plan your event.

Yes! Delivery and setup are included for locations within our standard service area. Additional travel fees may apply for locations outside this area.

We deliver to Atascocita, Humble, Kingwood, Summerwood, Fall Creek, Huffman, Crosby, Porter, and surrounding areas.
Not sure if we cover your location? Check our Service Area Page or call/text us at 346-444-9098. We’re happy to help.

We typically set up 1–3 hours before your rental begins, and on busy weekends, we may arrive even earlier. In some cases, we may be able to set up the evening before your event—just ask.
Pickup usually happens after your scheduled end time. We’ll confirm all timing with you in advance so you’re never left guessing.

It depends on the inflatable. Most bounce houses range from 13'x13' to 15'x15', and larger units like slides or obstacle courses can measure much longer.
We include space requirements on every product page—including blower clearance and safety spacing. Still unsure? Reach out—we’re happy to help you measure and plan your layout.

Most inflatable setups require at least 3 feet of clear, level access all the way to the setup area. That includes gates, walkways, and any tight turns along the route.
If your yard has stairs, mud, steep slopes, narrow gates, or other obstacles, please let us know before booking. The more we know ahead of time, the smoother delivery day will be.

Please let us know in advance if your setup location includes gates, stairs, uneven ground, mud, or tight walkways.
Some setups may require additional labor, materials, protective boards, or special handling. In certain cases, difficult access may require an extra fee—or may prevent setup entirely if it isn’t safe.
We’ll always do our best to work with you, but advance notice is extremely important.

Yes. Each inflatable blower requires a standard household outlet on a dedicated 15–20 amp circuit. The outlet should be within about 50 feet of the setup area.
If power is not available, we offer generator rentals for parks, larger events, and other special setups.

Absolutely! Every inflatable is thoroughly cleaned and disinfected before and after each rental. We take pride in keeping our equipment fresh, safe, and ready for fun.
Our units are high-quality commercial inflatables designed for real celebrations, and we regularly inspect, maintain, and deep clean them to keep them in excellent condition for every event.

Yes! We’ve completed Advanced Inflatable Safety Operations training and proudly display our certification on our website. We believe safety should never be an afterthought. Our commitment to safety means better training, better practices, and a better experience for you.

Yes! Every inflatable is inspected annually by a licensed Texas Amusement Ride Inspector as required by law. This helps ensure our equipment meets state safety standards before every season.

Yes! We are fully registered with the Texas Department of Insurance (TDI) under the Amusement Ride Compliance program. This means we meet all state insurance, inspection, and operational requirements to legally operate inflatables in Texas.

Texas law requires commercial inflatable operators to carry insurance, register equipment, and complete annual inspections. These steps help protect your guests and your event.
We follow those requirements because professionalism, safety, and peace of mind should never be optional.

Not all party rental companies operate at the same standard. Pricing can vary based on equipment quality, cleanliness, insurance, legal compliance, inspection status, staffing, and how much care goes into setup and safety.
We focus on doing things the right way—clean equipment, proper training, legal compliance, and dependable service—so your event feels easy, safe, and worth it.

Yes! We carry liability insurance to help protect you, your guests, and your event. It’s one more way we give you peace of mind—because safety, professionalism, and accountability are just part of how we do business.

Yes! Our inflatable banners and designs are properly licensed and authorized for commercial use. We offer a variety of seasonal and celebration themes—like birthdays, holidays, and special occasions—so your inflatable can match the vibe of your event.

Yes, the blower must stay on while the inflatable is in use—it’s what keeps it fully inflated and safe to play on. If unplugged, it will deflate quickly.
Exceptions: If high winds, severe weather, or unsafe conditions arise, immediately turn off the blower and pause use.
For overnight or multi-day rentals, we recommend unplugging the blower overnight unless otherwise instructed.

Yes. Adult supervision is required at all times while the inflatable is in use. A responsible adult should monitor the unit, help enforce the rules, and make sure play stays safe and age-appropriate.
Good supervision is one of the best ways to prevent accidents and keep the fun going.

Some of our inflatables are built for all ages, while others are best for kids and younger teens. You’ll find recommendations in each product listing.
For safety reasons, we do not recommend adults jumping with children or sliding together, as weight differences can increase the risk of injury.
Also, alcohol and inflatables don’t mix. We love a good party—but safe, supervised fun is always the goal.

We can safely set up on grass, concrete, asphalt, artificial turf, or even indoors with advance notice—but we can’t set up on gravel, rocky areas, or uneven ground that could damage the equipment or create unsafe conditions.
Let us know your surface type ahead of time so we can bring the right anchoring equipment.

No. Water should only be used on inflatables specifically designed and approved for wet use. Using water on a dry unit can damage the inflatable and create safety issues.
If you want water fun, ask us which rentals are made for it.

We cover normal wear and tear—no worries there.
If damage occurs due to improper use, prohibited items, unauthorized water use, silly string, pets, or running the blower during high winds, you may be responsible for repair or replacement costs.
To give you peace of mind, we offer an optional Damage Waiver that covers accidental damage when equipment is used as instructed.

No. Once set up, inflatables must not be moved for safety reasons. If you need it relocated, please call us.

If high winds (15+ mph) or heavy rain are expected, we may need to cancel for safety reasons. In that case, we’ll issue a credit valid for 6 months so you can reschedule your event.
Many of our rentals can also work with backup plans, including indoor setups in the right space. Our goal is to make your celebration amazing, rain or shine.
And yes... we’re still working on how to control the weather. Stay tuned. 😅

We understand that plans change.
If you cancel more than 7 days before your event, your deposit will be credited toward a future booking.
If you cancel within 7 days, the deposit is non-refundable.
If we must cancel due to severe weather, natural disasters, or other unforeseen issues before delivery, you’ll receive a credit for a future booking valid for 6 months from the original event date.

We do not set up at apartment complexes.

Park events may be possible, but they usually require permits, insurance documentation, and approval from the park or city. Because of these requirements, park rentals must be arranged well in advance and coordinated with us directly.

If you’re planning a park event, please give us a call so we can review the details and make sure everything is properly approved before your event day.

Absolutely! We offer overnight rentals for an additional fee.
We just ask that the inflatable be set up in a reasonably secure area—ideally fenced in, or with appropriate safety measures in place to help prevent damage or tampering.
Not sure if your space qualifies? Reach out and we’ll help you decide.

Yes! We offer generator rentals for events held in areas without reliable access to power. You may need a generator if your setup is far from an outlet, at a park, or if you’re renting multiple inflatables that can’t be safely powered from separate circuits.
If you’re unsure, just ask—we’re happy to help you plan the right power setup.

Yes! We offer a wide variety of party rentals to make your event easy and comfortable. In addition to inflatables, we provide tables, chairs, tents, concession machines like popcorn, cotton candy, and snow cones, jumbo lawn games, and comfort items like outdoor coolers, fans, and ice chests.

Every inflatable rental includes setup and takedown, a blower, a heavy-duty extension cord (up to 50 feet), and the necessary stakes or sandbags to help keep your inflatable secure.
Some rentals also come with fun extras—like oversized boxing gloves for the boxing ring, jousting poles for the gladiator arena, or balls for inflatable games and bounce houses with hoops. If your rental includes accessories, we’ll make sure they’re included with your setup.
Many inflatables also support themed banners—check our website to see available options for your event.

Yes! A copy is included in your receipt when you book, or you can contact us anytime for details.

• Ensure the setup area is clear of debris, pet waste, toys, and obstacles.
• Make sure there is clear access to the setup location.
• Have an outlet available within 50 feet, unless you are renting a generator.
• Keep all pets and children inside or away from the setup area during delivery and installation.

We’re happy to help! Call us at 346-444-9098 or email us anytime.