Booking is easy! You can reserve online 24/7 through our website: Click here to book now! Just select your date, time, and items, and we’ll handle the rest! Prefer to book over the phone? Give us a call—we’re happy to help!

We recommend booking as early as possible, especially for weekends and holidays. Some popular items book out weeks in advance! Last-minute bookings are welcome, but availability may be limited.

We accept all major credit cards and cash (please have exact change, as our drivers do not carry cash).
You can also use Backyard Bouncehouse Gift Cards or apply BB Bucks—our customer loyalty points—to your order. These can be earned through select promotions and returned credits!

We require a deposit to secure your booking, which goes toward your final balance. This deposit is non-refundable, but we understand plans can change.
If you cancel 7 or more days in advance, we’ll credit your deposit toward a future booking—valid for 6 months from your original event date.
Cancellations made with less than 7 days’ notice will forfeit the deposit.
If we need to cancel due to severe weather or an emergency before delivery, you’ll receive a full credit for future use.

Absolutely! We love partnering with schools, churches, and community organizations. For special pricing on bulk rentals, contact us or email service@backyardbouncehouse.com. You can also call us at 346-444-9098—we’d love to help you plan your event!

Yes! Delivery and setup are included for locations within our standard service area. Additional travel fees may apply for locations outside this area.

We deliver to Atascocita, Humble, Kingwood, Summerwood, Fall Creek, Huffman, Crosby, Porter, and surrounding areas.
Not sure if we cover your location? Check our Service Area Page or call/text us at 346-444-9098. We’re happy to help!

We typically set up 1–3 hours before your rental begins, and on busy weekends, we may arrive even earlier. In some cases, we may be able to set up the evening before your event—just ask!
Pickup usually happens after your scheduled end time. We’ll confirm all timing with you in advance so you're never left guessing. If we need special access or arrangements, we’ll work with you to make it easy.

It depends on the inflatable. Most bounce houses range from 13'x13' to 15'x15', and larger units like slides or obstacle courses can measure up to 40 feet long.
We include space requirements on every product page—including blower clearance and safety spacing. Still unsure? Reach out—we’re happy to help you measure and plan your layout.

Please let us know in advance if your setup location includes gates, stairs, uneven ground, mud, or tight walkways.
Some larger inflatables need at least 4 feet of clear, level access. If the delivery area is especially difficult (like muddy or flooded paths), we may need to bring additional equipment like plywood or extra help—which could require an extra fee.
We’ll always work with you to find the best solution—just give us a heads-up before your event day so we’re not caught off guard.

Yes! Every inflatable is cleaned and disinfected before and after each rental. We take hygiene seriously so you can focus on fun.
That said, these are high-quality units made to handle real parties, and some gentle signs of past celebrations—like light scuffs or stains in the vinyl—may remain. We’re constantly maintaining and deep cleaning our equipment, but we prefer to set honest expectations. You’ll always get a clean, safe, cared-for inflatable—but maybe not always a brand-new one!

Yes! We’ve completed Advanced Inflatable Safety Operations training and proudly display our certification on our website. We believe safety should never be an afterthought—and we wouldn’t trust our family to anyone who isn’t certified either. Our commitment to safety means better training, better practices, and a better experience for you.

Yes! We carry liability insurance to help protect you, your guests, and your event. It’s one more way we give you peace of mind—because safety, professionalism, and accountability are just part of how we do business.

Yes! All of our themed inflatables and banners featuring characters—like Disney princesses, superheroes, and other childhood favorites—are fully licensed and authorized. In fact, many of our units feature classic designs that are no longer in production, making them a rare and nostalgic treat. You won’t find these unique, officially licensed designs just anywhere!

Yes, the blower must stay on while the inflatable is in use—it's what keeps it fully inflated and safe to play on! If unplugged, it will deflate quickly.
Exceptions: If high winds, severe weather, or unsafe conditions arise, immediately turn off the blower and pause use.
For overnight or multi-day rentals, we recommend unplugging the blower overnight (unless otherwise instructed), especially in poor weather. Just ensure the unit is empty, deflated, and secured before leaving it unattended.

Some of our inflatables are built for all ages, while others are best for kids and younger teens. You’ll find recommendations in each product listing.
Please note: for safety reasons, we do not recommend adults jumping with children or sliding together, as weight differences can increase the risk of injury.
Also, alcohol and inflatables don't mix. We love a good party—but safe, supervised fun is always the goal!

We can safely set up on grass (our favorite!), concrete, asphalt, artificial turf, or even indoors with advance notice—but we can’t set up on gravel, rocky areas, or uneven ground that could damage the equipment. It’s important to let us know your surface type ahead of time so we can bring the right anchoring equipment, like stakes, sandbags, or tie-downs, to ensure a safe and smooth setup.

We cover all normal wear and tear—no worries there.
If damage occurs due to improper use (like sharp objects, unauthorized water, silly string, or running the blower during high winds), you may be responsible for repair or replacement costs.
To give you peace of mind, we offer an optional Damage Waiver that covers accidental damage when equipment is used as instructed. It’s just 8.5% of your rental total—an easy way to bounce stress-free.

No. Once set up, inflatables must not be moved for safety reasons. If you need it relocated, please call us.

If high winds (15+ mph) or heavy rain are expected, we may need to cancel for safety reasons. In that case, we’ll issue a credit valid for 6 months so you can reschedule your event.
That said, many of our inflatables can be set up indoors—so if you're worried about the weather, let’s chat about backup options. Our goal is to make your celebration amazing, rain or shine!
And yes... we’re still working on how to control the weather. Stay tuned. 😅

We understand that plans change!
If you cancel more than 7 days before your event, your deposit will be credited toward a future booking.
If you cancel within 7 days, the deposit is non-refundable.
If we must cancel due to severe weather, natural disasters, or other unforeseen issues before delivery, you’ll receive a credit for a future booking, valid for 6 months from the original event date.

We don’t currently set up at public parks or apartment complexes. These locations often present challenges like limited power access, lack of supervision, and increased liability from uninvited guests or public foot traffic.
To keep your event smooth and safe, we stick to private property and approved event spaces. If you're unsure whether your location qualifies, feel free to give us a call—we’re happy to help!

Absolutely! We offer overnight rentals for an additional fee.
We just ask that the inflatable be set up in a reasonably secure area—ideally fenced-in, or with appropriate safety measures in place to prevent damage or tampering.
Not sure if your space qualifies? Reach out and we’ll help you decide.

Yes! We offer generator rentals for events held in areas without reliable access to power. You’ll need a generator if your setup is far from an outlet, or if you're renting multiple inflatables that can’t be safely powered from separate circuits.
Most blowers require a dedicated 15–20 amp circuit, and running more than one on the same line often causes breakers to trip. If you’re unsure, just ask—we’re happy to help you plan the right power setup!

Yes! We have tables, chairs, popcorn machines, cotton candy machines, snow cone makers, and more to make your event even better.

Every rental includes setup and takedown, a blower, heavy-duty extension cord (up to 50 feet), and the necessary stakes or sandbags to keep your inflatable safe and secure.
Some inflatables also come with fun extras—like oversized boxing gloves for the boxing ring, jousting poles for the gladiator arena, or basketballs for inflatable games and bounce houses with hoops. If your inflatable includes accessories, we’ll make sure they’re included with your setup.
Many inflatables also support themed banners—check out our website to see available designs that match your party theme!

Yes! A copy is included in your receipt when you book, or you can contact us anytime for details.

• Ensure the setup area is clear of debris, pet waste, and obstacles.
• Make sure there’s easy access for delivery.
• Have an outlet available within 50 feet (or rent a generator).
• Keep all pets and kids inside during setup.

We’re happy to help! Call us at (346) 444-9098 or email us anytime.